Letting & Management Throughout the North East

Coronavirus (Covid 19) Response

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Coronavirus (Covid 19) Response

Updated 24.03.2020


At what is an uncertain time, we understand that everyone will have differing concerns and priorities.


The landscape in relation to COVID-19 is changing daily but we wish to reassure our clients that United Lettings Group Ltd has already instigated a comprehensive business continuity plan to ensure we are able to provide an uninterrupted service.


Following guidance from the government on the 23.03.2020 our staff are now working remotely from home and will be continuing to manage properties. We have suspended all property viewings and inspections to minimise unnecessary contact, these will resume as soon as the government updates their advice.


Our telephone lines and email remain open and our normal hours of operation remain the same – 9am to 5pm Monday to Friday. We will be dealing with any emergency maintenance to the best of our abilities and subject to contractor availability.


It is a challenging time but, as a client of United Lettings Group Ltd, you can be assured of our continuing support and we wish you and your family the very best throughout this concerning period.


Should you have any concerns or queries please do not hesitate to contact us.


For tenants who are concerned about rent payments please download our current guidance - DOWNLOAD



Company Reg No. 11490107 V.A.T No. 301 9171 37 | United Lettings Group Ltd is a member of Client Money Protect for client money protection, membership number CMP003073. United Lettings Group Ltd subscribes to the Property Ombudsman redress scheme Member Number T01899. Copyright United Lettings Group Ltd 2019

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